Shipping policy
Shipping Policy
Overview
Thank you for shopping with Milciskin. We are committed to providing fast and reliable delivery for all orders placed through our store. This Shipping Policy outlines our order processing times, delivery estimates, and shipping options.
If you have any questions regarding shipping, please contact our support team:
Trade Name: Milciskin
Email: Support@milciskin.com
Phone: 07914419744
Address: 78 Derngate, Northampton NN1 1UH, United Kingdom
Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after 5:00 PM (GMT) or on weekends will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Shipping Locations
We currently ship to the following locations:
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United Kingdom
We may expand to additional countries in the future.
Delivery Times
Estimated delivery times depend on the shipping method selected at checkout.
United Kingdom
Standard Shipping: 2–5 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
From time to time, we may offer free shipping promotions within the United Kingdom.
Order Tracking
Once your order has shipped, you will receive a tracking number via email (where available). This allows you to monitor the status of your delivery.
If you do not receive tracking details within a few days of placing your order, please contact us at Support@milciskin.com.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team so we can assist you.
In the rare event that a package is lost in transit, we will work with the shipping carrier to resolve the issue and provide a suitable solution.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We cannot guarantee address changes once an order has been processed.
Milciskin is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.
Contact Us
For any shipping-related questions, please contact us:
Milciskin
78 Derngate, Northampton NN1 1UH, United Kingdom
Phone: 07914419744
Email: Support@milciskin.com